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	<title>Structured Procrastination &#187; getsatisfaction</title>
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	<description>because there's always something more interesting than what you should be doing</description>
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		<title>get (no) satisfaction FAIL</title>
		<link>http://blog.adamspiers.org/2010/03/02/get-no-satisfaction-fail/</link>
		<comments>http://blog.adamspiers.org/2010/03/02/get-no-satisfaction-fail/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 10:17:44 +0000</pubDate>
		<dc:creator>Adam</dc:creator>
				<category><![CDATA[geek]]></category>
		<category><![CDATA[hidden]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[getsatisfaction]]></category>
		<category><![CDATA[rants]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://blog.adamspiers.org/?p=243</guid>
		<description><![CDATA[I only just realised how lame getsatisfaction.com is: You can&#8217;t sort search results by popularity You can&#8217;t restrict search results to answered or unanswered questions Well, that pretty much renders it totally useless right there, for both customers and companies, unless the community you&#8217;re searching is tiny, in which case why would you need the [...]]]></description>
			<content:encoded><![CDATA[<p>I only just realised how lame <a href="http://getsatisfaction.com/">getsatisfaction.com</a> is:</p>
<ul>
<li>You can&#8217;t sort search results by popularity</li>
<li>You can&#8217;t restrict search results to answered or unanswered questions</li>
</ul>
<p>Well, that pretty much renders it totally useless right there, for both customers and companies, unless the community you&#8217;re searching is tiny, in which case why would you need the site anyway?</p>
<p>Oh yeah, and the <a href="http://getsatisfaction.com/getsatisfaction/topics/is_there_any_way_to_search_for_all_words_not_just_any">undocumented boolean AND searches don&#8217;t work</a>.</p>
<p>Staggering.  (I&#8217;m praying someone will tell me I&#8217;m wrong about at least one of these.)</p>
<p><strong>Update 2010/03/07:</strong> got a <a href="http://getsatisfaction.com/getsatisfaction/topics/sort_ideas_by_number_of_followers">reply from getsatisfaction</a> on search results sorting &#8211; I was right but there is a kind of lame alternative.</p>
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